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What makes clients return?

Posted by / 18th January 2013 / Categories: Misc / 0 Comments

What is it that make clients return time and time again?

It was once said ‘That people will not necessarily remember what you said or what you did, but they will always remember the way you made them feel’.

It is this reason alone that encourage repeat customers. When a client is buying or selling a home for example, they will go to an estate agent that they trust and makes them feel valued. You may not be the cheapest, but that does not affect the client that returns for your good customer service. For the average person a house is the biggest investment they will ever make, why would they want to go back to an estate agent that just sees them as a number.

The feedback we have received from some of our Utili customers, is that the Utili Online Estate Agency software allows their staff to give the superb customer service that their clients deserve. Before using Utili, their staff were wasting a lot of time on menial/repetitive tasks, restricting the time spent with clients. With the efficiency and flexibility that Utili provides, it not only made their day to day tasks easier, but also freed up more time to be spent with clients. Therefore having a positive effect on viewings to sales.

Utili Rebrand

Posted by / 20th October 2012 / Categories: Estate Agent Software, Misc / 0 Comments

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As you may well know Utili has recently undergone a re-brand. Say goodbye to the previous Utili robot logo and hello to the modern and professional Utili brand. Our designer has made us proud improving the Utili brand and user interface. By designing the Utili brand that has the edge over competitors. With the user interface, being top of his priorities, everything from the colours, style and text is easy to use and complimenting the whole Utili brand.

Utili Software Update

Posted by / 18th February 2012 / Categories: Software Updates / 0 Comments

The Utili software has expanded rapidly in functionality now allowing you to post to Facebook and twitter to tap into the social market. Utili is now updating the system with a fresh new interface and even deeper social integration and statistics. Not only is utili the cheapest estate agents software on the market for functionality, we also provide you with the latest functionality allowing you to stay one step ahead of the competition.

The software update will be taking place over the next week and once rolled out another post will be made with details of all major feature changes.

We look forward to your feedback!

Utili Estate Agents Software Marketing

Posted by / 18th October 2011 / Categories: Estate Agent Software / 0 Comments

Utili estate agents software is now running a campaign to get the word out about our amazing online software. Stay tuned for updates and follow us on twitter @utili_uk.

Our Utili software is being marketed via google adwords and is receiving a good reception, we are currently marketing the software at only £110pm with No Setup Fee, grab this offer while it lasts!

Utili Training Videos

Posted by / 20th September 2011 / Categories: Uncategorized / 0 Comments

The new Utili training videos are well underway and will be launching over the next month and being continually updated to provide the best support possible.

We at Utili know you are not computer geeks like us so with Pauls teaching expertise we aim to give you support that you can actually understand, no techy jargon!

On top of video support we will always be a click away with our Twitter, Skype, Online ticketing system, email and phone. We will always be there to assist you in using our software, not that you will need that much help as our system is extremely user friendly….but we will always be there for that Monday morning.

First estate agents using the software

Posted by / 2nd September 2011 / Categories: Uncategorized / 0 Comments

Its a busy time here at Utili with many Estate Agents using our estate agency software in the Setup stage and even more interest Paul is out and about in meetings and Blu is hiding in a dark room with his Red Bull continually improving and monitoring the software and all is good!

Two estate agents are now using the software with many more in the setup stage we have a frantic month ahead!

Say hello to the first two estate agents using the Utili Software LetItBeHome.co.uk and HornblowerEstates.co.uk

Utili Website and Software Launched

Posted by / 30th January 2011 / Categories: Uncategorized / 0 Comments

The utili software and website has been launched. After nearly a year in the making the software is finally in Beta stage and being used by a number of estate agents. Our current Utili customers and the next few that apply are receiving a discount so call or email now.

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